What does Lannister Law Corp. do with your personal Information?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
[/vc_column][/vc_row][vc_row inner_container=”true” padding_top=”0px” padding_bottom=”0px” border=”none”][vc_column width=”1/3″][/vc_column][vc_column width=”1/3″][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row][vc_row inner_container=”true” padding_top=”0px” padding_bottom=”0px” border=”none”][vc_column width=”1/1″]All financial companies need to share customers’ personal information to run their everyday business- to process transactions, maintain customer accounts, report to credit bureaus, and process payments on accounts. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Lannister Law Corp. chooses to share; and whether you can limit this sharing.
[/vc_column][/vc_row][vc_row inner_container=”true” padding_top=”0px” padding_bottom=”0px” border=”bottom”][vc_column width=”1/1″]| Reasons we can share your personal information | Does Lannister Law Corp. share? | Can you limit the sharing? |
| For our everyday business purposes — to process your transactions, maintain your account report to credit bureaus, and collect the obligation you owe as permitted by law. | Yes | No |
| For our affiliates to market to you | No | We do not share |
| For nonaffiliates to market to you | No | We do not share |
Complaint Policy
Commitment
Lannister Law Corp is committed to the efficient and fair resolution of disputes.
Objective
The objectives of the Consumer Complaints Policy are to:
- Resolve consumer complaints.
- Obtain feedback to identify consumer service areas that need improvement.
- Create an additional opportunity to provide the opportunity for the consumer to resolve outstanding loan obligations.
- Be in compliance with applicable federal and state laws including but not limited to the Fair Credit Reporting Act, Fair Debt Collection Practice Act and Consumer Protection Laws.
Policy
Any written complaint received by Lannister Law Corp. will be handled fairly, effectively, courteously and on a timely basis.
Lannister Law Corp’s. policy is to respond to all written consumer complaints in writing (unless otherwise agreed by the consumer) within 30 days.
Procedures
The written dispute must include adequate information for Lannister Law Corp. to fully understand the consumer’s issue. The dispute needs to include: consumer’s full name; consumer’s mailing address; a detailed description of the nature of the consumer’s complaint; applicable date of the incident; name(s) of all representative(s) who were involved with the incident; the consumer’s account number; and any other relevant information that will assist Lannister Law Corp. in understanding the dispute.
Definitions
Everyday business purposes — The actions necessary by financial companies to run their business and manage customer accounts, such as:
- processing transactions, mailing, and auditing services
- providing information to credit bureaus
- responding to court orders and legal investigations
Affiliates — Companies related by common ownership or control. They can be financial and nonfinancial companies
Nonaffiliates — Companies not related by common ownership or control. They can be financial and nonfinancial companies
*Lannister does not share with nonaffiliates so they can market to you.
Joint Marketing — A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
*Lannister does not jointly market.
[/vc_column][/vc_row][vc_row inner_container=”true” padding_top=”0px” padding_bottom=”0px” border=”none”][vc_column width=”1/1″]Consumers will be directed to send written disputes to:
Lannister Law Corp.
C/o Compliance
P.O. Box 4733
Rancho Cordova, CA 95670
Lannister Law Corp. will maintain an electronic copy of the complaint, supporting documentation, and its response to the complaint in the consumer’s file.
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